Mataró, Spain
Via Sèrgia, 1,
N/A
+34933080080
Awful customer service. Never coming back. The car was indicating that a service check was required, so I scheduled an appointment and after two months I was able to have the car serviced (app. 300 euros). The next day, however, a maintenance light appears. It should be an error, I think, so I go there and they tell me (a day after the car was serviced) that they have to change the oil and the filter. I ask why this has not been done before and they say that they do not work like that. So I have to schedule another appointment (add a month at least) and they change the oil for almost 200 euros more. That's a very intelligent way to ensure constant revenue... you do not perform all the required maintenance at once, as this allows to to charge more maintenance hours. Furthermore, the second time I had to go there they did not ping me when the car was ready (they were supposed to) and when I went to pick up the car the shop was closed. I had to take a taxi to go home and another one to came back. I ask them to pay for the taxi costs and they refuse, saying that is my problem. Summary: never coming back!
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Hemos comprado un Honda, atendidos por Guillem. Atención perfecta, plazo de entrega en fecha. Muy buena explicación respecto al vehículo. Sin duda... recomendable 100%.
Bona atenció.
Muy pocas ganas de vender.. parece que la crisis sanitaria no va con ellos.Eso si buscas un poco por internet y encuentras el mismo modelo de coche con rebaja incluida ???? 3.000 menos para ser exactos. Muy Mal. Visita Septiembre 2020.
Moltes gràcies Joan per la teva esmerada atenció en tot moment. Des de que vàrem entrar només per coneixer l'oferta Honda fins ladquisició i entrega del meu magnific Jazz! Felicitats per la teva gran professionalitat, fes-la extensiva a tot l'equip Romamotor de Mataró. Una abraçada molt forta.
Interés en vender coches 0 trato al cliente 0 , sin duda yo no lo recomiendo . Sinceramente no pienso volver a este concesionario nunca mas . Para trabajar de cara al público no se puede vender con cara de pocos amigos.
Buena atención
Deli
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